--IMPORTANT NOTICE --

ACS Programs and Services have been curtailed due to the Government Shutdown and Furlough of Federal Employees. Services have been restricted to emergency or urgent matters only.

Army Community Service, Division Chief Mrs. Shannon M. Wilson (502) 888-5889 or shannon.m.wilson20.civ@army.mil

Army Emergency Relief – Emergency financial assistance for Active or Retired Soldiers and their eligible dependents, Surviving Spouses, and NG/R on Title 10 orders

Online application portal https://aerprod.powerappsportals.us/ or  www.armyemergencyrelief.org/  and click on “APPLY FOR ASSISTANCE

  1. Use a personal email to create your account
  2. Use a computer or mobile device NOT connected to the “Department of Defense Information Network” (DoDIN)
  3. If you need help establishing an account or have problems with your account, please call 1-866-868-6378.

Exceptional Family Members Program (EFMP) POC: Tessa Jackson, EFMP Systems Navigator 502-624-5572 or Tessa.m.jackson4.ctr@army.mil

EFMP MIAT (CYS MEETINGS), Shannon M. Wilson shannon.m.wilson20.civ@army.mil  or Megan Setter megan.r.setter.civ@army.mil

Family Advocacy

  • Domestic Violence – Victim Advocacy - domestic violence reporting options, safety services, or to make a restricted or unrestricted report, Ms. Astrid Lopez Perez, at (502) 888-5796 or astrid.c.lopezperez.civ@army.mil

1. For victim advocate services after hours and on weekends, please contact our 24/7 domestic violence call center at 855-827-0400.

2. Unrestricted reports of domestic violence can be made directly to the Fort Knox Military Police 24-hours daily at (502) 624-2111.

  • To make a report of Child Abuse or Neglect, please:
    1. Contact the Fort Knox Military Police at (502) 624-2111 -and-
    2. Contact your local child protective services agency (Kentucky: 877-597-2331, Indiana: 800-800-5556)
  • To make a report of PSB-CY, please contact the Acting Family Advocacy Program Manager, Dr. Megan Setter, at (502) 888-5884 or megan.r.setter.civ@army.mil  
  • Leadership Support Command Teams to access digital resources including FAP regulations, forms, and documents. Click here to request access:  Commander Toolkit
  • New Parent Support Program
  1. FAP Personnel will respond to all new requests for New Parent Support Program services (expecting parent classes, home visitation services, and community playgroups) upon government re-opening.
    • Additional support is available through the Lincoln Trail District HANDS Program. For more information, please call (270) 769-1601 or visit: https://ltdhd.org/hands-program/
  1. NPSP/EFMP Community Playgroups are cancelled

Military Family Life Counselor - 270-855-1082

Military Spouse Employment - Military OneSource Career Advisors 24/7 at (800) 342-9647, or Kentucky Career Center 233 Ring Rd Ste 100, Elizabethtown, KY 42701

Permanent Change of Station (PCS) Complete Financial Milestone Training for PCS https://olms.armyfamilywebportal.com/course/index.php?categoryid=5

Solider Readiness Processing – Complete Financial Milestone Training for Pre or Post Deployment https://olms.armyfamilywebportal.com/course/index.php?categoryid=5

Transitioning Servicemember or Retirees employment assistance or resources - Ft Knox Transition Assistance Program at 502-624-2627/5222/2227

Veterans Employment Assistance and Resources - Kentucky Career Center Veterans Employment Services 233 Ring Rd Ste 100, Elizabethtown, KY 42701 at Office: (502) 764-1826 or cell: (270)307-8691

USAG Fort Knox Homepage https://home.army.mil/knox/

VIEW THIS MONTH'S ACS NEWSLETTER

ACS Programs and Services

From Family readiness to financial health—and much more— Army Community Service (ACS) delivers programs tailored to your needs. We help maintain community readiness and resiliency through a wide range of educational opportunities, special events, individualized counseling services, and other offerings. We help Soldiers from their first assignments all the way to separation or retirement. Services are available in person and virtually to Active Duty, Retired, Mobilized National Guard and Reserve Soldiers, wounded warriors, Department of Army Civilian employees, and their Families, and to include Survivors.  ACS supports the entire Army community. 

ACS values your privacy and security.  Learn more about ACS customers' rights and responsibilities.